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Is Nordstrom Rack Legit?

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Published
07/30/2023

Nordstrom picks the most fashionable clothing and accessories on the market, so you don't have to. This department store is known for carrying hundreds of designer labels, including big-name brands like Alexander McQueen, Comme des Garçons, and Fendi.

Nordstrom, headquartered in Seattle, is now one of the major luxury department shops in the United States and Canada.

The Nordstrom Trunk Club, the Rack, and a stylist program are among the other services provided by the company. Do you want to look like your favorite Hollywood celebrity? This upscale retail store might be your one-stop shop.

But is Nordstrom Rack legit? We are going to explore this brand below, and we will find out if it is worth your time and money or if it’s a brand you should avoid!

What Is Nordstrom Rack?

John W. Nordstrom, a Swedish immigrant, arrived in the opportunity-rich metropolis of New York with only $5 in his pocket. He dreamed of making it big despite his nearly empty starter bank account, so he spent much of his earlier years in the USA working by logging and mining for gold from California to Alaska.

When he met Carl F. Wallin, things began to improve, and the two decided to open their shop in Seattle in 1901. Wallin and Nordstrom sold their company to John's two sons after they retired. Their little boutique swiftly expanded into a thriving shoe shop franchise in Washington and Oregon by 1960.

With the addition of women's items, Nordstrom's reputation grew by selling stylish garments and accessories. Now, the company has added the Nordstrom Rack feature, an online clothing retailer selling more affordable and accessible clothing to customers across the nation.

 

Is Nordstrom Rack a Trustworthy Company?

Nordstrom Rack has been around for a while now and shows no signs of being a scam. The brand is operated by a reputable company, and the website is safe and secure to use. There are several contact methods listed on the site, and the company seems to be a fully legitimate, safe, and secure option for your shopping. That being said, there are some major problems with Nordstrom Rack, despite its authenticity as a brand.

 

Nordstrom Rack Customer Service

The customer service from Nordstrom Rack is a major problem. If everything goes well, then Nordstrom Rack is a great choice. If you have problems with your order, however, then there is basically no chance of ever fixing those problems. The Nordstrom Rack website lists several contact options, but none of them are actually of any use at all for resolving issues. Currently, the customer service options at Nordstrom Rack have a truly spectacular 0% satisfaction rating!

 

Nordstrom Rack Problems

Customer reviews of Nordstrom Rack are poor, averaging 1.5 stars on most aggregators. This is mostly because of shipping problems: products from Nordstrom Rack very rarely actually arrive with customers, and most of them seem to get lost in the mail. Because of the poor customer service, customers report no luck in getting refunds or replacements, and purchasing from Nordstrom Rack seems like a bad idea. Overall, we cannot recommend this site at all. It might not be a scam, but it certainly isn’t a good and reliable place to buy clothes from!

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